Property management companies are many, and each promises to bring the best of services and solutions touted to make your work easier. While most are good at various aspects, looking for certain specific traits that can make them stand out is essential.
But which are these traits? Here we’ll briefly go over five things to look for in a property management company.
1. Excellent Property Upkeep
Your property is a business, whether serviced apartments, rental units, or other commercial properties. Like all businesses, it has to be in the best conditions for the good of your customer and your returns. In other cases, being on good terms with the government laws is also essential.
A property management company with a system finely tuned to maintain the best upkeep standards for your properties is an invaluable asset. They should have proper plans laid out on how to take care of things like:
- Electric connections
- Fire safety systems
- And more.
You can request a list of referrals and check out their other client properties to ensure they can stand by their promises. Inspecting the same in person is also a great way to double-check.
2. Available When Needed
Property management is a full-time job. You never know when a tenant’s issue or an emergency will appear. Therefore, your preferred property management company should be available when needed.
The company should have open lines of communication. For example, an active phone line and personnel to answer your queries or concerns are a must. They should also have email support and service portals that tenants can use to solve their problems quickly and easily.
3. Customer Service for Tenants
Generally, tenants are your customers, and their satisfaction is essential for your success. Occasionally, they will often need some help with things like plumbing, repair works, and other issues. Sometimes it’s payment or lease-related inquiries.
A qualified property management company will have a team of professionals who can quickly respond to tenants’ needs. Customer service is also part of availability. That means the trained staff should be available 24/7 to promptly attend to problems, inquiries, and complaints.
4. Good Technology To Pay Bills
Accounting relations and payments are a significant part of property management. But they can be a real headache if you don’t have the right technology. Generally, money is sensitive, and while you want someone else to manage your property, you still need to keep track of this data.
A decent property management company should have a streamlined accounting system. It should keep track of rent, bills, taxes, and other expenses. It should also have automated payment reminders, notifications, and easy bill payments.
5. Specialized Experience
Experience matters. And not just with any type of property. You have to look for management companies that specialize in your property type.
For example, if you have a residential apartment building, you need a property management company with experience handling the same. It’s the same for condos, commercials, hotels, or any other property type.
The reason is that all property types have different laws involving federal, state, and local authorities. Other factors, such as rental charges and agreement details, also differ.
At Bridlewood Real Estate, we understand that managing any property is complicated and involves many intricate details. But we are here to help. For more information, contact us today.
We proudly serve Clermont, Mount Dora, Minneola, Groveland, Orlando, and the entire state of Florida with our industry-leading quality and service.
Click to see all our services.